Privacy Policy
Our web server makes a record of your visit and logs the following information for statistical purposes - the user's server address, the user's top level domain name (eg. .com, .gov, .au, .uk etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, the referring site and the type of browser used. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the web server's logs.
WHAT DO WE DO WITH THE DATA COLLECTED?
TheRugCompany.co.uk uses this information to improve our services and capabilities in operating our business for the consumer. We do not sell, provide, or allow our information to be viewed by any other person other than those employed by TheRugCompany.co.uk.
WHY DO WE COLLECT EMAIL ADDRESSES?
TheRugCompany.co.uk requires email addresses for correspondence in regard to orders placed and registration of users. We do not use these emails for commercial use without prior consent.
DATA QUALITY AND SECURITY
The customers enter all information collected and stored on TheRugCompany.co.uk customers. Registered customers can view and alter this information by logging in with their username and password and accessing their account information. The information includes customer profiles, addresses, and past orders. Access to this information by TheRugCompany.co.uk staff can only be performed by staff members with a secure password, with access only performed when required. Access to this information is recorded by log files to track unauthorised access and modifications.
CAN CUSTOMERS ORDER WITH ANONYMITY?
As TheRugCompany.co.uk requires a physical address to deliver parcels to, anonymity cannot be assured.
IS MY CREDIT CARD INFORMATION STORED IN YOUR DATABASE?
No, we never store an individual’s sensitive financial information. Online, your card information is not seen by ourselves but handled by Protx, a secure third party.